Privacy Policy

Overview

FinancialCheq LLC ("FinancialCheq," "we," "our," or "us") is committed to protecting the privacy of both employers and employees who use our platform. This Privacy Policy explains how we collect, use, and safeguard your information when you use financialcheq.com and our financial wellness service.

The most important thing to understand about our privacy model: employee financial data is never shared with the employing organisation. This is a structural commitment, not just a policy.

Information we collect

We collect two categories of information depending on how you use our service:

Employer information: When an organisation signs up to offer FinancialCheq as a benefit, we collect the company name, administrator contact name and email address, and basic company details needed to create and manage the account.

Employee assessment data: When an employee completes our financial wellness intake form, we collect the financial information they choose to provide — including income, savings, debt balances, retirement accounts, insurance coverage, and personal goals. This data is used solely to generate their personalised report and is not stored after the report is generated.

How we use information

• To generate personalised financial wellness reports for employees
• To calculate aggregate, anonymised workforce metrics for employer dashboards
• To communicate with employers about their account
• To improve our platform and service quality

What we never do

• We never share individual employee financial data with their employer
• We never sell personal data to third parties
• We never store employee financial data after the report session ends
• We never use employee data for advertising or marketing purposes

Employer dashboards

Employers receive aggregate, anonymised data only — such as the percentage of employees who completed an assessment, average health score ranges, and workforce-level trends. No individual names, salaries, account balances, or personal financial details are ever included in employer-facing reports.

Data security

We use industry-standard encryption and security practices to protect the information we process. Assessment data is processed in memory and discarded after report generation. We do not maintain a database of employee financial profiles.

Contact

If you have questions about this Privacy Policy, please contact us at privacy@financialcheq.com.